Now, with two months to go before the Concord operation opens to serve the public, information has surfaced that about half the jobs are part-time, with no health benefits - a stinging disappointment to workers and local politicians who believed the positions would be full-time. Area politicians called the 200-plus jobs it would bring to the region an economic coup. From up in Contra Costa County, where officials were touting the call center jobs as the "cream of the crop.Īt the Contra Costa Times, " Concord: Half of Affordable Care Act call center jobs will be part-time":ĬONCORD - Earlier this year, Contra Costa County won the right to run a health care call center, where workers will answer questions to help implement the president's Affordable Care Act.
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